Refund Policy
Refund Policy
Deelicious Divine Wigs is committed to maintaining the highest standards of quality and hygiene. Due to the custom nature of our products and services, all sales are final.
By placing an order on our website, you acknowledge and agree to the refund terms outlined below.
Final Sale Policy
All wigs and services offered by Deelicious Divine Wigs are considered final sale.
This includes, but is not limited to:
• Ready-to-wear wigs
• Custom-colored units
• Wig services (Refresh, Revive, Revamp)
• Sale or promotional items
We do not offer refunds, returns, exchanges, or cancellations for any custom order once production has begun. All eligible products and services remain final sale.
Order Accuracy & Inspection
Please review your order carefully before completing checkout.
Customers are responsible for selecting the correct product options, including length, density, lace size, texture, color, and cap size/head circumference, before placing an order.
Custom cap sizes are manufactured according to the measurements or size selected by the customer at the time of purchase. A correctly manufactured custom size does not constitute an order error.
In the rare event that Deelicious Divine Wigs makes an error with your order (such as incorrect unit or service provided), you must notify us within 48 hours of delivery with clear photo or video evidence.
Approved claims will be resolved at our discretion.
Non-Refundable Situations
Refunds will not be issued for:
• Processing or shipping delays
• Dissatisfaction due to personal preference
• Improper care or maintenance after delivery
• Incorrect address provided by the customer
• Failure to review processing and shipping timelines
Chargebacks & Disputes
Unauthorized chargebacks or payment disputes may result in:
• Permanent restriction from future purchases
• Submission of documentation to the payment processor
• Account review and order cancellation
We encourage customers to contact us directly with any concerns before filing a dispute.
Wig Services Disclaimer
Wig services are provided exclusively for Deelicious Divine Hair units.
Once a unit has been serviced, no refunds or reversals will be issued under any circumstance.
Agreement to Terms
By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Refund Policy, along with all other policies listed on our website.
Contact Information
If you have questions regarding this Refund Policy, please contact us:
Email: customerservice@deeliciousdivinewigs.com
Response Time: Within 48 business hours
Legacy Orders
Clients with unresolved orders placed prior to our official relaunch may review our Refund Resolution Program for eligibility details and submission guidelines.
Visit the Refund Resolution Program Direct Page
Last Updated
This Refund Policy was last updated on February 2026.